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Cost down, service up

The need
How do you ensure you are getting the best service at the best price? And how do you ensure that you can deliver better service at reduced cost? Companies are going to find it difficult to maintain their current supply chain paradigms with oil prices rising as they are. Increased costs threatens to erode ever-dwindling margins within the next 5-10 years. Only companies that have calculated the true ‘sustainability cost’ of operations will be able to meet this challenge.

Weir consultants have been advising major blue chip clients for 15 years on a global basis with project expertise stretching from Australia and the Far East to the far extremes of the Northern hemisphere and from St Petersburg to South America. Supply chain excellence is about global thinking, global action through to local believing, local action.

The Weir approach
Taking the strategic and tactical knowledge of our operational experts, combined with leading edge thinking, Weir applies tools and techniques to deliver deep business value, risk minimisation and broad spectrum Sustainability audits.

With the foundation in place, our operational expert teams of business advisors will then support our clients in implementation with guaranteed results in five key areas – along the lines of the SCOR methodology: Sourcing, Production, Plan, Deliver, Sell.

A sub set of the above for the physical Supply Chain element would include

1. Warehouse operations improvement
Essentially this will involve our team identifying and implementing either the use of automated or manual storage and goods handling throughout the supply chain to significantly reduce cost whilst improving service.

2. Transport operations effectiveness
Does your customer service and reputation suffer e.g. late deliveries? Are you aware of any forthcoming legislation changes that make running your fleet more onerous? Weir can help you to achieve excellence in your transport effectiveness and ensure that physical movement solutions are providing you with the optimum cost/service balance. We will work with you: from tendering distribution operations and improved fleet utilisation, to re-specifying the in-house fleet and all operational processes and IT systems.

3. Customer service improvements
Weir will help you to improve availability and support services to your customers so as to increase sales and strengthen trade relationships - and reduce cost. Full performance measurement KPI suites are implemented to ensure sustainable change is ultimately delivered.

A sub set of the above for the planning and operations element would include

1. Demand Management, Sales and Operational Planning and Order to Cash (re-engineering and development)
Weir offers you practical advice, unique expertise and valuable experience employing "the theory of constraints", cost to serve and other techniques. We can offer expertise and knowledge to companies seeking to implement or improve processes and enhance skills of the people involved.

2. Inventory Rationalisation
We offer supply chain management expertise to reduce inventory as well as cost without eroding service. This may also involve the development of a dynamic stock policy.

3. Cost To Serve
Understanding the true end-to-end cost of servicing each customer, sales channel or product - to identify non-added value activity to reduce avoidable costs. Essential for Channel/Distribution reviews. We can develop your Cost To Serve process to reflect the environmental cost of your operations and determine your Triple Bottom Line Profit.

costs diagram

The benefits

  • Supply Chain optimisation
  • Warehouse and transport operations improvements
  • Customer service improvements
  • Typical savings of around 15%

 


WEIR ALERT


Join the Supply Chain Sustainability Leadership Forum
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Cranfield University

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Crystal Globe Audit Get a total health-check for sustainability in your supply chain operations

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CURRENT HOT TOPICS

Advantages of fleet profiling

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Weir – Total Supply Chain Sustainability Incorporating ProActive Logistics
71 Castle Street, Farnham, GU9 7LR, UK. +44 (0)8454 504021